Free minimum-server plan
Not finalized
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Subscription plansNot finalized
Server resource plans and AI costs
Not finalized
Server resource plans and AI costs
Check server resource plans and AI costs separately. A free minimum-server plan / higher-spec plans. Plan names, prices and limits are not finalized.
Higher-spec plans
Not finalized
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Not finalized
Worker count / concurrent cards / storage capacity
Plan criteria — worker count / concurrent cards / storage capacity. Resource values and billing periods are not finalized.
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Free minimum-server plan
- Worker count
- Not finalized
- concurrent cards
- Not finalized
- storage capacity
- Not finalized
Not finalized
Higher-spec plans
- Worker count
- Not finalized
- concurrent cards
- Not finalized
- storage capacity
- Not finalized
Not finalized
Not finalized
AI costs are separate
AI costs are separate from server resource plans. Connecting customer accounts is under consideration where provider conditions and company policies permit. Prepaid top-ups, or an optional monthly AI subscription with top-ups, are under consideration. The final offering, included amounts, rollover, expiry, refunds and taxes are not finalized.
Customer account connection — subject to provider conditions and company policies. The provider bills directly; no XiCON AI credits are deducted. Server fees are separate.
Guidance on switching billing routes is a design proposal. Not finalized as a current feature.
AI costs explained
Customer account connection — subject to provider conditions and company policies. The provider bills directly; no XiCON AI credits are deducted. Server fees are separate.
Guidance on switching billing routes is a design proposal. Not finalized as a current feature.
Not finalized
Questions about plans and AI costs
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Which resources, rather than employee seats, distinguish the plans?
Not finalized — check via Adoption inquiry
How do worker count and concurrent cards differ?
Not finalized — check via Adoption inquiry
What happens when concurrency or storage limits are exceeded?
Not finalized — check via Adoption inquiry
How do we adopt the free minimum-server plan, and does it include AI costs?
Not finalized — check via Adoption inquiry
Can we connect our own AI account? Are subscriptions and APIs the same?
Not finalized — check via Adoption inquiry
What should we do if the connected provider’s allowance runs out or an authentication error occurs?
Not finalized — check via Adoption inquiry
Who approves switching to XiCON credits?
Not finalized — check via Adoption inquiry
Do you offer monthly AI subscriptions or prepaid top-ups?
Not finalized — check via Adoption inquiry
How are rollover, expiry and refunds handled for included, purchased and bonus amounts?
Not finalized — check via Adoption inquiry
What happens to the server, data and AI balance when changing or canceling a plan?
Not finalized — check via Adoption inquiry
Where can we check taxes, fees, image/video costs and paid tool costs?
Not finalized — check via Adoption inquiry